OUTLINE AGREEMENT BETWEEN
THINCWEB & CLIENT
This document outlines the framework within which any work or service/s carried
out or provided by Thincweb or any of it's associated companies is undertaken.
It also outlines the Clients responsibilities. It is not intended to be a
complex legal document, we like to work with clients on a "common sense"
basis using "best business practice" as our model. Real business issues do,
we know, occasionally interrupt the smooth flow of agreements and this document
is our way of trying to provide for those situations so that everyone knows
the basis they are working on.
WEBSITE STARTER PACKAGE
Thincweb agrees in exchange for the agreed fee of £670.00, 50% of which
(£335.00) is due with this signed Company order, the remaining 50%
(£335.00) when the site goes live, to construct and provide a website
based on the following :
Material from up to 5 A4 pages (3 images and logo per page if required),
a Response form may be one of these pages. Due to the nature of presentation
on the web the client may well end up with more than 5 web pages from the
material but this is allowed for in the price and ALL pages will be Search
Engine ready. (NB. The construction of the site at this price does not include
for any moving images, whether animated .gifs, java, DHTML or Flash).
A virtual server on which the site will be hosted for one year; this server
will include it's own cgi-bin, unlimited email addresses and re-direction
of these addresses, 10 POP 3 boxes if required and up to 100MB of server
space, FTP access. (NB. Should your site become a mega hit or a world-wide
smash with large amounts of file transfer, we reserve the right to recommend
a different server option to accommodate the increased demand on the servers
and bandwidth available. This will always be done in consultation with the
client. It is something we have to say to cover ourselves against extremes
but it is something we have never had to do with any of our clients to date
- 5 years!).
A domain name for one year., either .com, .net or .co.uk (or similar).
Alterations, Additions & Updates after site completion: Thincweb
undertakes to do minor changes, eg. One off change of phone/fax numbers for
£10.00. Other work undertaken on the site by Thincweb will be charged
for on the basis of our hourly rate, at present £40.00 per hour.
Client Responsibilities : Clients are responsible for providing Thincweb
with all relevant material for placing on the website at the time of order
(or at a time agreed between the Client and Thincweb). This includes text
for all pages, images, logos etc. Please note that apart from minor changes
(eg. phone numbers), any alterations to the initial brief, after we have
started work on the design of the site, will be charged for on an hourly
basis. Our present rate for such work is £40.00 per hour.
Clients acknowledge that the Thincweb Site Starter Package does not include
for any Search Engine Registrations. Clients also acknowledge that having
a website on the Internet does not of itself guarantee business or clients.
Like any business activity (unless one is very lucky), a successful website
venture requires work and effective use of the promotion tools available,
i.e. Search Engines and Directories. Many clients may wish to undertake this
themselves and we at Thincweb have a search engine registration package available
at extra cost (see below).
Thincweb strongly recommends that Clients undertake Search Engine Registration
one way or another. Without such promotion of your site through the Search
Engines and Directories, potential customers on the web will not be able
to find you unless they have your exact address.
Clients undertake to choose their domain names in accordance with general
web principles and in good faith. They also agree to indemnify Thincweb for
any legal or other expenses incurred in any domain name dispute procedure.
This is required due to some rather dubious practices by individuals in the
past, who have registered names of existing companies and businesses in an
attempt to gain a premium price for re-selling the name.
VIRTUAL SERVERS AND SERVERS
Thincweb uses it's own servers and those leased from other providers, both
in the U.K. and U.S. Clients are placed on the most cost beneficial option
according to their site requirements. Whichever server a Client's site is
placed on, the Client will always deal with Thincweb and Thincweb will be
available for any technical advice required. Although Thincweb always attempts
to be helpful, unless it is part of an Agreement or Contract, Thincweb cannot
undertake the installation of software or the trouble-shooting of
SEARCH ENGINE REGISTRATION
Thincweb cannot be held in any way responsible for the fact that Client's
sites are not being registered with any Search Engines or Directories on
the Internet. Thincweb does offer its Search Engine Registration service
on a two-weekly submission basis; however, as this is a time-consuming exercise,
Thincweb charges for this service at £175.00 per quarter.
SEARCH ENGINE HEALTH WARNING!!!
Search Engine placements of your site and keyword combinations etc. can go
down as well as up. Not only are the SE/Ds are very much a law unto themselves
but there are many others out there, both site owners doing it for themselves
and professionals like Thincweb, trying to get sites as high as possible
in the rankings at the expense of others. Often SE/D rankings can change
from week to week or at particular points in their updating cycle and one
is not always able to remedy this.
THE COST IN SUBSEQUENT YEARS
The cost for keeping the website on the Internet, together with any domain
name costs, for the second and subsequent years will be £200.00 per
year. (this does not include any work or changes that may be required on
Thincweb requires that 50% of the £670.00 starter package to be paid
prior to any work being undertaken, this is to accompany an official company
order. The remaining 50% of the cost is payable immediately the site goes
Search Engine Submissions and re-submissions are charged on a quarterly basis
- i.e. every three months - in advance.
Neither Thincweb nor anyone else, has complete control over the functioning
of the Internet. We undertake to use our best endeavours to ensure your website
is available through the Internet at all times; however, there are many factors
such as routing problems, heavy traffic, local ISP problems, name server
problems, hardware failures on the international system for which Thincweb
cannot be held responsible (although we do try our best to ameliorate these
when they do arise).
Contact us on Tel. +44(0)1462 732240, Fax. +44 (0)1462
Email Terry - firstname.lastname@example.org or